Jessica Totillo Coster

eCommerce Coach & Email Marketing Strategist

I’m an eCommerce strategist who helps product-based businesses cut through the noise and focus on what actually drives growth… using data-backed strategies that increase revenue without adding more to your plate.

I’ve spent 25+ years in the retail industry, owned a multi-6-figure brick-and-mortar boutique, and was the sole operator of a 7-figure eCommerce store. I know what it’s like to be buried in your to-do list while revenue stays flat. Let’s fix that.

Jessica Totillo Coster your eCommerce & Email Marketing Strategist

Featured In

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How to Grow Your Product-Based Business

If growth feels hard, you’re probably focused on the wrong thing

Most product-based business owners get stuck because they’re constantly being told to do more… without any clarity around what actually makes sense for their business.

When everything feels important, nothing gets done well.

I help you identify what’s actually driving results for your eCommerce business and focus your time and energy where it will have the biggest impact. The result? Sustainable growth with a shorter to-do list and more confidence in every decision you make

Sound like what you need? Here’s how I can help →

eCommerce coaching & Strategy Support

How to Work With Me

Whether you want ongoing support and community, strategic direction for a specific challenge, or self-paced learning you can implement on your own… 

I have an option that fits where you are right now.

best
value

eCommerce Support & Community

The Lounge

Ongoing eCommerce coaching for product-based business owners who want clarity and consistent growth.

The Lounge is an eCommerce marketing membership where you get the clarity, strategy, and support to grow your store profitably… without the overwhelm.

Best for:
Store owners who want continuous support, clearer priorities, and a smarter long-term growth strategy.

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home page courses
Email Badassery 5 - Forms

Self-Paced & Step-by-Step

eCommerce Courses

Master the systems I use with my 1:1 clients. Designed specifically for product-based business owners who want to grow on their own timeline. Popular options:

Email Badassery: Build email automations that turn subscribers into revenue

Shopify Secrets: Technical training to master Shopify’s functionality and customize your store without a developer

SEO Badassery: Learn how to optimize your eCommerce site for search engines and AI

Best for:
Product-based eCommerce business owners who want proven, step-by-step strategies they can implement immediately.

Done for You Services & Done With You Strategy

Private 1:1 Support

One-on-One Strategic eCommerce Consulting

Audits & Strategy Sessions

If you need help diagnosing what’s holding your store back or deciding where to focus next, my consulting and audit services provide targeted, data-driven guidance without a long-term coaching commitment.

I’ll use your data and business goals to map out your best next steps with an actionable implementation plan.

You can take your plan and run with it, or (for select services) hire me to do the work for you.

Best for:
Established stores that want clarity, direction, a concrete action plan, and private support.

eCommerce Email Marketing Strategy

Audits & DFY Services

Start with a Strategic audit to diagnose opportunities for improvement… or done-for-you setup where I build your revenue-driving flows

Audit: Complete performance review + prioritized action plan to increase your email revenue

DFY Setup: I build your core email automations that make money on autopilot in your eCommerce email platform (Klaviyo, Omnisend, Drip, etc.)

Best for:
Brands with 1,000+ email subscribers who know email should be contributing more to your revenue.

Word on the Street:

Hey Babe

I'm Jessica

After 20+ years in retail, owning my own brick + mortar boutique, and spending 3 years as the ONLY employee of a 7-figure eCommerce store…

I actually understand what it’s like to be an eCommerce entrepreneur doing all the things and wearing all the hats. 

I created eCommerce Badassery so I could teach badass product-based business owners everything I learned along the way.

Jessica Totillo Coster | eCommerce & Email Marketing Strategist for Product-Based Business Owners
Jessica's Cat Gomez Looking at a Lightbox Sign that says you are a badass

listen

my best free resource

the eCommerce Badassery Podcast

The eCommerce Badassery podcast gives actionable steps & strategies to grow the traffic, sales, & profit in your eCommerce store.

badassery

It's Your Time

Ready to Get Off the Hamster Wheel?

If what you’re doing right now was going to work, it already would have. The difference between staying stuck and seeing progress isn’t motivation… it’s action backed by a plan that makes sense for your business.

If you’re ready to stop guessing and start making decisions that move your business forward, this is where you do that.

About Our Audience

  • eCommerce business owners selling a physical product on their own website (Shopify + Klaviyo users)
  • Soloprenuers or less than 25 on their team
  • All revenue ranges, up to multi 7-figures
  • Mostly female

Who We're Looking For

  • Subject matter experts in eCommerce & Physical Product Marketing (ex. Social Media, Public Relations, Website Conversion, Copywriters)
  • Apps or SaaS platforms that can share marketing strategies that work even without their product.

Who We're NOT Looking For

  • Strategies to build ONLY a marketplace business
  • Strategies for building service-based businesses or SaaS Platforms
  • Agency owners who only work with large budget businesses
  • Service providers for coaches or consultants