Email Badassery

Make MONEY While You Sleep

Your AI-powered, step-by-step system for building an email automation suite that turns subscribers into repeat customers and drives consistent revenue for your eCommerce store 24/7

What happens to your sales when you stop showing up?

You’ve built something amazing. Your store is making sales. You’ve got customers.

But here’s the thing nobody warns you about… every single dollar you’re making right now depends on you showing up. Running ads. Posting content. Hustling on social.

WHEN YOU STOP… THE SALES STOP.

What if your emails could do that work for you — bringing in sales at 2am, on a Tuesday afternoon, on a random Wednesday while you’re at the beach with your kids?

That’s not a fantasy. That’s email automation done right.

Why Email Matters

Why Email Is Your #1 Revenue Channel

Let’s get real for a sec. You’re probably spending hours on social media, pouring money into ads, and crossing your fingers that the algorithm gods are feeling generous today.

Meanwhile, email is sitting right there — quietly being the highest-ROI marketing channel in existence. We’re talking $36-$42 back for every $1 you put in. And customers spend 138% more when the offer comes through email versus any other channel.

Not social. Not PR. Not even paid ads. Email. Every. Single. Time.

Don't build your business on rented land

And here’s the part that should really make you pay attention: social media and ads? You’re renting that audience. The platform owns them.

One algorithm change, one account restriction, one bad ads manager month… and poof. Your traffic disappears.

Your email list? That’s YOURS. Nobody can take it away, throttle your reach, or charge you more to talk to your own damn customers.

Now here’s the kicker… you’re probably already collecting emails. You’ve got a pop-up, maybe a discount code, a little “join our list” in the footer. But collecting emails and actually CONVERTING those people into paying, repeat customers? Two very different things, friend.

If you're not emailing strategically... with the right messages, to the right people, at the right time...  you're not just leaving money on the table. You're leaving it on the floor, under the couch, and out in the parking lot.

Believe me, I've been there...

THIS You?

Here's the TRUTH...

Let me Guess... You're Still Skeptical

Let's nip that in the bud, shall we?

Hesitation #1

My list is too small for emails to work

When it comes to automations, the size of your email list doesn’t matter all that much.

While the more people you have running through your email flows the more money you can make…

Even eCommerce businesses with small lists can generate thousands of dollars a month on auto-pilot. 

Plus, having optimized automations from the beginning means you’ll make more from every subscriber as your list and business grows.

Hesitation #2

I've tried email marketing / already have automations

Okay but let’s be honest about what “tried email” or “have automations” actually looks like for most eCommerce business owners…

You grabbed the default templates from Klaviyo. Maybe followed a basic tutorial. And now? They’re just doing the bare minimum, while you wonder why email isn’t moving the needle.

No shade — that’s where most people start. But those plug-and-play templates and free strategies are built for everyone, which means they’re optimized for no one.

They don’t account for your customer’s buying behavior, or your product cycle.

Email Badassery teaches you how to think strategically about every single flow — so your emails don’t just exist, they convert. 

Hesitation #3

I'm not a good writer / I don't know what to say

I feel you. Creating any kind of “salesy” content makes you feel like you need to be a wordsmith to be impactful.

I used to think that too.

But the truth is, you don’t need to be Hemingway. You need a deep understanding of your customers and a proven framework that does the heavy lifting for you.

That’s exactly what you get inside Email Badassery. Plus a suite of AI tools that help you craft the journey and write your emails for you.

Hesitation #4

I'm so busy I don't have the time

That’s feeling of overwhelm and being stretched super thin… that’s exactly why you need email automations. 

Email isn’t another thing on your plate. It’s the net that catches everything your other marketing efforts miss.

The ad someone clicked but bounced on, the customer that hasn’t shopped in awhile, the shopper who didn’t complete their order…  email catches all of them. 

You’re already doing the hard work of getting people’s attention. Without email, you’re letting most of those people slip right through the cracks. Email isn’t extra work — it’s what makes all your other work actually pay off.

Plus, with the help of the AI tools and strategy you get in the course, you can do it much faster than trying to figure it out on your own.

Imagine

What's Possible

What would it mean for your business if your emails were doing the heavy lifting while you focused on… literally anything else?

Your email system works 24/7 — turning browsers into buyers and generating sales while you sleep, travel, or just... live your life.

Every abandoned cart, new subscriber, and returning customer is automatically nurtured and converted — no work required.

Your emails become the net that makes everything else — ads, social, SEO — work harder and convert better.

Too good to be true? Nah.
Just too good to ignore

That’s exactly what a strategic email system does. Check out the results from these businesses… large and small. 

In case we haven't met yet...

Hey, I'm Jessica

At my previous day job – a 7-figure eCommerce business selling d*ldos on the Internet (true story + not as raunchy as it sounds) … email wasn’t just a marketing channel. It was THE marketing channel.

We couldn’t run paid social ads. We were shadow-banned on social media. and we were limited in all sorts of other marketing strategies… So I had no choice but to figure out email… and get really, really good at it.

And I did.

$300K+ per year — just from email.

Jessica Totillo Coster your eCommerce & Email Marketing Strategist

But here’s the thing — I didn’t get there by relying on the default templates that came with my email platform or some random swipe files I found on the Internet.

I got there by obsessing over the customer journey.

Every single flow I built started with one question: what does this person need to hear, right now, to take the next step?

Not “what’s the best practice.” Not “what does the Klaviyo blog say to do.” I went deeper than that. I studied how my customers actually behaved — when they bought, why they came back, where they dropped off — and I built flows around their experience, not some cookie-cutter playbook.

That's the difference between emails that exist and emails that convert.

And if I could do that all as the only employee of the eCommerce division wearing ALL. THE. HATS. (I told you I know what it feels like to be you)

Even the most overwhelmed solopreneur can do it too.

That’s why I teach eCommerce business owners the same step-by-step system I used inside Email Badassery.

One student saw email revenue jump 219% after what she learned.

Another STOPPED posting on social media to focus on her email automations (and SEO) instead, and her sales increased 40% even after spending a full week and a half completely off the grid.

You don’t need a massive team or endless hours. You need a proven system that works behind the scenes so you can grow your revenue AND your life.

Featured In

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Here's the Truth

I'm on a Mission...

I started eCommerce Badassery to show small business owners the power of email marketing and how to make more while doing less.

A suite of strategic, conversion-optimized email automations is the first step to finding freedom in your business…

… and I hope you’ll let me help you create them

It’s All Possible

Let your emails do the work so you can focus on what you LOVE.

If you’re like most clients & students I work with you want to make more while doing less. Well, automated email marketing is the first step in making that happen. Having a kick-ass suite of automated emails means your customers get the exact message they need… when they need it. And YOU get to generate sales on auto-pilot with doing all the heavy lifting.

introducing

Email Badassery

mockup of the Email Badassery Course by Jessica Totillo Coster
  • Step-by-step guidance to build a full suite of email automations that drive sales while you sleep.
  • Proven strategies to craft personalized, conversion-focused messages tailored to your customers and products.
  • AI assistants custom trained on the course curriculum to help you implement the content as quickly as humanly robotly possible.
  • Tips and tricks for designing stunning, on-brand emails that look great and work even better.
  • Tools and frameworks to monitor, optimize, and refine your automations for consistent results.
  • Designed specifically for eCommerce businesses selling physical products—no generic advice here!

Your Automated Email Suite is Gonna Be Epic

Here's What You Get:

MODULE 1

The Foundation

Before you write a single email, we’re laying the groundwork. By the end of this module, you’ll know your customer inside and out — and have everything you need to create emails that actually resonate.

  • Customer Deep Dive: Walk away knowing exactly who your customer is, what they need to hear, and when they need to hear it — so every email you write actually lands.
  • AI-Powered Insights: Use AI to uncover patterns and messaging angles you’d never find on your own.
  • Asset Library: Have all your images, product details, and brand essentials organized and ready to go — no more scrambling mid-build.
  • Email Inspiration Vault: Build a swipe file of real-world emails that’ll guide your design and copy decisions throughout the entire course.
MODULE 2

Email Design Mastery

Time to create email templates that look incredible AND convert — the ones you’ll use over and over again for every flow you build.

 

  • Custom Email Templates: Design reusable, on-brand templates that save you time and look polished every single time you hit send.
  • Design for Dark Mode: Make sure your emails look just as good when your customer’s phone is in dark mode — because most of them are.
  • The Building Blocks of Strategic Emails: Build your go-to checklist of every section and template you’ll need for quick, consistent builds — no more guessing what goes where.
  • Maximizing Your Email Builder: Know exactly how to combine your email platform’s tools with Canva to elevate your designs without killing your deliverability.
  • Canva Templates: Get plug-and-play Canva templates to jazz up your emails with minimal effort.
MODULE 3

The List Growth

Your emails can’t make money if no one’s going through them. This module gives you a clear, actionable plan to grow your list with the right people — not just anyone with an email address.

 

  • The Exchange: Know exactly what to offer (discounts, quizzes, PDFs, and more) to attract subscribers who actually want to buy from you.
  • The Follow-Up: Have a plan to turn brand-new subscribers into paying customers before they forget you exist.
  • Tailored Strategies: Match the right lead magnet to the right audience so every opt-in is a step toward a sale.
  • Maximizing Your Email Builder: Know exactly how to combine your email platform’s tools with Canva to elevate your designs without killing your deliverability.
  • Piper the PDF Planner: Custom AI tool to brainstorm educational downloads your perfect customer wants
  • Quinn the Quiz Creator: A custom AI too to create a product-recommendation quiz, complete with questions, results, and logic.
MODULE 4

The Flow Strategy

This is where the magic begins. You’ll map out the big-picture strategy for every email automation in your system — built around YOUR customers, YOUR products, and YOUR business.


  • Flow Strategy Deep Dive: Build a custom strategy for each flow based on how your customers actually behave — so every automated email feels intentional and personalized.
  • Visual Flow Outline: Build a clear, visual roadmap of your entire email system using my pre-built template — so you can see exactly how everything connects before you build a thing.
  • Foundation Integration: Apply everything you uncovered in Module 1 so your flows are aligned with your brand, your audience, and your goals.
  • Progress Tracker: Build your flow to-do list on your project dashboard so you always know what’s next and nothing falls through the cracks.
  • Fiona the Flow Fairy: Your AI assistant that generates the first draft of your flow strategy. Trained on my strategies and frameworks, Fiona creates a custom flow outline for your unique business — so you’re not starting from a blank page.
MODULE 5

Building Your Forms

Now the build begins! In this module, you’ll build all the forms you outlined in module 3, fully optimized and ready to grow your list.

 

  • Form Design & Strategy: Build gorgeous, high-converting forms that do way more than you’d expect. You’ll walk out of this module with more forms than you thought you needed — and every one of them will be pulling its weight.
  • Smart Targeting: Set up targeting so the right people see the right form, in the right place, at the right time — no wasted impressions.
  • Usability Best Practices: Make sure every form is seamless and frictionless so subscribers actually complete them instead of bouncing.
  • Knock Out Your To-Do List: Follow the checklist from Module 3 and build each form with confidence, knowing nothing’s been missed.
MODULE 6

Building Your Flows

This is the big one. You’re turning all your strategy and planning into a fully functioning email automation system — the one that’s going to work for you around the clock.


  • Flow-Specific Worksheets: Get detailed worksheets for each flow that tell you exactly what content to include, what tone to use, and how to structure every email for maximum impact.
  • Copy Inspo & Visual Examples: Reference real examples and swipe files so you’re never stuck staring at a blank screen wondering what to write.
  • Email Content Blueprints: Use the worksheets to map out every section of every email — so each flow delivers a clear, compelling message that moves people to buy.
  • Quick & Painless Execution: Thanks to all the prep work from previous modules, this content-heavy module will feel way more manageable than you’d expect. The hard thinking is done — now you’re just executing.
  • Mimi the Message Maven: Build your own custom AI bot to write conversion-optimized copy in your brand voice.

Get a Sneak Peek

Your Secret Weapon: The Bot Brigade

The AI-Powered Email Toolkit

Building an entire email automation system sounds like a LOT… because it is. But that’s exactly why I built the Bot Brigade.

These are custom AI assistants baked right into the course — trained on my frameworks and strategies — that help you accelerate implementation.

We’re not talking hours of staring at a blank screen trying to figure out what to write or how to structure a flow. We’re talking first drafts, strategic outlines, and conversion-ready copy… generated in minutes.

  • Uncover deep insights about your customers that you’d never find on your own
  • Build a product quiz that grows your list and helps customers find their perfect match
  • Map out a strategic flow outline that sends the right email, to the right customer, at the right time
  • Write conversion-driven email copy in your unique brand voice — without staring at a blank screen

What if I Need More Help?

I’ve done my best to break down every step and give you all the tools you need to take action. But, every business comes with nuance and you might need a little help! Welcome to the Support Suite!

The Support Suite

Value: $1500/yr

Inside the Support Suite you’ve got Jessi-Q — an AI assistant trained on the entire Email Badassery curriculum, my strategies, and my frameworks.

Think of her as your 24/7 coach who can answer questions, give feedback, and help you work through whatever’s tripping you up.

If you need additional support beyond what Jessi-Q can provide, submit your question through the inquiry form and I’ll post my answer inside the course. No question goes unanswered.

Word on the Street

What Students are Saying...

Still not sure?

Email Badassery is perfect for you, if:

Jessica Totillo Coster

Email Badassery is NOT for you if...

You’re just getting started & haven’t proven product-market fit yet.

You’re looking for a magic button that makes money with zero effort

You don’t sell a physical product or haven’t decided eCommerce is for you

You’re not willing to put in the work to set up your sequences (even with AI tools doing the heavy lifting)

You’re looking for weekly campaign strategy, not an automation strategy.

You just want someone to do it all for you (check out my done-for-you services instead — if applicable)

Here's how Email Badassery stacks up to your other options...

Other Options:

Email Badassery:

Word on the Street

What Students are Saying...

Screenshot of a win from a student that reads: just wanted to share that our email revenue tripled last year compared to the previous year! Went from 54k pounds to 150 something, Incredible. All thanks to the lounge and the info available. Thanks so much

Your INVESTMENT:

Self-Study

$ 997 One-Time Payment
  • Lifetime access to curriculum
  • Monthly asynchronous support
  • Custom AI Assistants
  • The Support Suite
  • Best for Self-Motivated implementors

Live VIP

$ 1497 Opens Jan 2027
  • Everything in self-study plus:
  • 90 Days of Live Support
  • 6 live group calls with Jessica
  • Community space to ask questions
  • Best for those who need extra momentum
Best Value

Roi Calculator

How Long Will It Take To Make Your Money Back?

Enter your gross margin & average order value below. The calculator will show you how much additional revenue you’ll need to generate from email to make your money back

Email Badassery ROI Calculator
%
1%99%
Percent of revenue kept after cost of goods sold
$
$10$500
What a typical customer spends per order
— Self-Study / — Live
— Self-Study / — Live

100% Risk Free

7-Day Refund Policy

If you purchase Email Badassery and don’t find the content valuable email us within 7 days and we’ll issue you a full refund, no questions asked. 

Due to the digital nature of the product, this is a pretty generous policy and I’m happy to offer it especially because I know you’re likely new to me. 

That’s Not All

Check Out These Bonuses

Copywriting Cheat Sheet

This cheat sheet is your ultimate guide to crafting emails that convert—fast. Packed with proven formulas, attention-grabbing hooks, and examples tailored for eCommerce, it’s like having a professional copywriter in your back pocket helping you create emails that connect with your audience and drive results.

Laptop mockup of Content Badassery by Jessica Totillo Coster - Blog Ideas for eCommerce Businesses

Canva Templates

Learn what types of content can be turned into blog posts to attract more organic traffic to your website. Avoid creating content that’s too generic and attracts looky-loos instead of buyers.

My Favorite Tech Tools

Take the guesswork out of content creation and scheduling with my favorite tech tools to streamline and simplify your content planning and strategy. Plus enjoy exclusive deals on a few of my favorites.

Email Badassery

Start Leveraging Email to Make More Sales

mockup of the Email Badassery Course by Jessica Totillo Coster

What's the Value of the Email Badassery System?

If you hired me to do this work for you, it would cost a minimum of $10,000. That includes building the strategy, creating custom flows, writing the copy, designing the emails, and implementing everything in your email platform.

But with Email Badassery, you’re not just saving thousands of dollars—you’re getting access to the same exact strategies, tools, and templates I use for my done-for-you clients.

Here's What that Means for You:

  • Proven Frameworks at Your Fingertips
    Learn the exact process I’ve used to generate consistent revenue for 7-figure eCommerce businesses.
  • Step-by-Step Guidance
    No guesswork. From planning your flows to designing your emails, I’ll guide you every step of the way.
  • Tools to Save You Time
    AI assistants, customizable templates, and tech tutorials mean you can skip the trial-and-error and get results faster.
  • A System That Pays for Itself
    Email marketing delivers an average ROI of 40:1. With the automations you’ll create, your business will be generating revenue 24/7

Your Investment

You could spend $10,000+ to have this done for you… Or you can get everything you need to DIY with confidence—for just $997.

Frequently Asked Questions

WHAT THE FAQ?

Is this only for product-based businesses?

Yes, this was developed specifically for product-based businesses. 

The only non-physical product this course would make sense for is if you sell multiple low-priced digital products and a consistent return customer rate.

No! The concepts and strategies we’re covering in this course can be applied to any eCommerce-focused email platform.

Admittedly, I know Klaviyo much deeper than most platforms so from a tech perspective I have more resources I can send you for those kinds of answers. But not being on Klaviyo should not stop you from joining.

The most important thing about your platform is that it is deeply integrated with your eCommerce platform and can store data about your customers including any product & purchase data, rewards data, and quiz answers if you have them.

While what you learn in this program can still be applied in a simpler manner to a non-ecommerce-focused platform such as Flodesk, it’s just not robust or integrated deeply enough with eCommerce platforms for you to implement all the strategy or get full value.

If you’re extra budget conscious about the email platform you choose, first I would challenge you to consider your email platform an investment, much like this course. As long as you’re generating consistent traffic to your store, there’s no reason why you shouldn’t be able to cover the cost.

That said, if you want a more affordable email platform, I would recommend Shopify Email over Flodesk for eCommerce.

While this is a strategy course (not a tech course), on each flow strategy sheet I provide you will the recommended triggers, filters, and delays.

These will be in “Klaviyo Terms” but are applicable to most eCommerce platforms. 

I do also provide some tutorials/documentation for more advanced strategies across multiple eCommerce email platforms. 

That depends. As important as optimization is, you still need people moving through your flows for them to do their job. 

Some people can make their investment back in a week, others might take a couple of months. 

While there are too many variables across businesses for me to give you the exact lift you can expect, the ROI calculator above will show you how much additional revenue you need from email to cover your investment.  

When I do a complete done-for-you email automation set up for a client, it takes me about 40 hours. 

I recommend you give yourself a little more time since you’re learning the system, say about 50 hours from first brainstorm to all flows live. 

For the LIVE version of the course, that’s about 4 hrs per week. 

I’d also consider how you can assign your time to work on the project. 

For example: Do you want to block off 2 weeks on your calendar, spend 1 full day per week, or is it 1 hour a day in the mornings?

Is this content already in your membership?

No. Email Badassery is not included in the Lounge Membership.

Once you complete your email automations, the Lounge is a great place for ongoing high-level marketing strategy support.

In addition to the built-in AI tools to help you execute and implement as quickly as possible, you also have access to the support suite.

The support suite includes Jessica-Q – an AI bot trained on all the curriculum in the program, including my strategies and frameworks. 

If you can’t get the answer you need from Jessi-Q, you can submit a question to be answered directly by me.

If you prefer additional support and accountability, you can join the VIP Live version of the course which includes 90-days of live support in a private community with 6 bi-weekly live group calls.

You will have forever access to the course curriculum, and will automatically receive any updates to the course. 

If you opt to join the LIVE version of the course for additional support, you’ll have access to that for 90 days. 

After your live access expires, you’ll still maintain access to the course and the support suite.

I do not offer a payment plan, but you can check out with BNPL apps such as Klarna, Afterpay, etc. 

If you purchase Email Badassery and don’t find the content valuable email us within 7 days and we’ll issue you a full refund, no questions asked.

Due to the digital nature of the product, this is a pretty generous policy and I’m happy to offer it especially because I know how valuable the program is.

That said, do me a solid and don’t ask for a refund after downloading everything just because you can. I’ll still honor it, but it ain’t cool and it’s bad karma anyway.

It's Time for Some REAL TALK...

If you’ve made it this far, I don’t think you need me to convince you that email works. You already know that. And I don’t think the investment is what’s holding you back either.

I think it’s the voice in your head saying “but what if I can’t pull this off?”

Maybe you’ve bought courses before and never finished them. Maybe you’ve started setting up email flows and abandoned them halfway through. Maybe you look at other brands crushing it with email and think “that works for them, but my business is different.”

I get that. I too have spent money on courses that are sitting in my digital graveyard. I have half-finished products, 

Here’s the good news. I built Email Badassery for students just like you.

Intentionally built to walk you through the process step-by-step, with AI tools to speed up the process. No wordsmithing required.

You already built a business from scratch. That’s the hard part. This? This is just the next step.

Let’s rock out your email together.

xo, Jessica

Email Badassery

Emails that Meet Your Customer Right Where They're At

mockup of the Email Badassery Course by Jessica Totillo Coster

See You Inside!

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© ECOMMERCE BADASSERY, LLC | JESSICA TOTILLO COSTER

DISCLAIMER: While the content included in this product and on this website is created from experience and previous results there are no guarantees that this will work for you. As with any business, your results may vary and will be based on your individual capacity, business experience, expertise, and level of desire. There are no guarantees concerning the level of success you may experience. There is no guarantee that you will make any income at all and you accept the risk that the earnings and income statements differ by individual. Each individual’s success depends on his or her background, dedication, desire and motivation.

This website is not part of the Facebook website or Facebook Inc. Additionally, this site is not endorsed by Facebook in any way.

Facebook is a trademark of Facebook, Inc.

About Our Audience

  • eCommerce business owners selling a physical product on their own website (Shopify + Klaviyo users)
  • Soloprenuers or less than 25 on their team
  • All revenue ranges, up to multi 7-figures
  • Mostly female

Who We're Looking For

  • Subject matter experts in eCommerce & Physical Product Marketing (ex. Social Media, Public Relations, Website Conversion, Copywriters)
  • Apps or SaaS platforms that can share marketing strategies that work even without their product.

Who We're NOT Looking For

  • Strategies to build ONLY a marketplace business
  • Strategies for building service-based businesses or SaaS Platforms
  • Agency owners who only work with large budget businesses
  • Service providers for coaches or consultants