Meet Olivia

Stop Guessing Why They Didn't Buy

Olivia is an AI tool built for eCommerce business owners that pinpoints your customers’ real hesitations… so you can write emails that actually address what’s standing between a browse and a buy.

68% of eCommerce Carts are Left Behind

You can't overcome an objection you don't know exists.

Olivia will give you:

Hey Babe

I'm Jessica Totillo Coster

After 25+ years in retail, running my own brick-and-mortar boutique, and spending 3 years as the only employee of a 7-figure eCommerce store… I know what it’s like to wear all the hats and still feel like your marketing isn’t pulling its weight.

I got obsessed with email marketing out of necessity. I was selling products I literally couldn’t advertise on social media (a “raunchy” kind). I had no choice but to make email my highest-performing channel real fast.

Now I help eCommerce business owners build the automated email systems that make money while you sleep.

I built Olivia because your abandoned cart emails can’t fix what they don’t understand — and knowing your customers’ real hesitations changes everything.

Featured In

klaviyo logo
drip beyond the inbox podcast logo
okendo logo
marketing impact academy by Chalene Johnson logo
Flourish & Thrive Academy by Tracy Matthews logo

"You Forgot Something!" Isn't a Strategy

Find out why they’re leaving without buying… and what to say to change their mind.

© ECOMMERCE BADASSERY, LLC | JESSICA TOTILLO COSTER
This website is not part of the Facebook website or Facebook Inc. Additionally, this site is not endorsed by Facebook in any way. Facebook is a trademark of Facebook, Inc.

About Our Audience

  • eCommerce business owners selling a physical product on their own website (Shopify + Klaviyo users)
  • Soloprenuers or less than 25 on their team
  • All revenue ranges, up to multi 7-figures
  • Mostly female

Who We're Looking For

  • Subject matter experts in eCommerce & Physical Product Marketing (ex. Social Media, Public Relations, Website Conversion, Copywriters)
  • Apps or SaaS platforms that can share marketing strategies that work even without their product.

Who We're NOT Looking For

  • Strategies to build ONLY a marketplace business
  • Strategies for building service-based businesses or SaaS Platforms
  • Agency owners who only work with large budget businesses
  • Service providers for coaches or consultants